Category: AI News

7 Key Steps to Building a Successful Customer Experience Strategy With every share, like, hashtag, comment or follow, social media users are actively engaging with your content. Talk directly and honestly to your customers and they’ll reward you with their loyalty. Airbnb’s strategy revolves around personalized recommendations and building online communities. It includes answering customer…

Conversational Interfaces: The Future of UI +6 Use Cases This principle often involves natural language processing to ensure the UI understands and mimics human-like conversation. In the near-future, though, voice assistants represent less of an opportunity for B2C communications. Ironically, without a graphic user interface, voice assistants do not meet the principles of conversational design…